It’s Friday again and naturally the main thing on your mind right now will be quality… Well it’s on our minds at least… But while working on projects it should also be on yours. Time and time again, studies show that the main contributor to quality issues on a project are erroneous, ambiguous or incomplete functional specifications and requirements or procedures. These are also the types of issues which remain concealed the longest, reappearing much later in the project to cause unnecessary headaches. Incidentally, as a general rule the later issues resurface the more they cost to rectify also. So the moral of this Friday tale? Use Front End Loading (FEL), i.e. weight your time, efforts and energy early in the project definition phase. In doing so, you’ll be doing what you can to avoid additional headaches and cost ruining your weekend…