Yes, its Friday again and you may be lucky enough to be going out to eat at a restaurant this weekend..? Think of the chefs in the kitchen as forming a key part of the Quality Management System of the restaurant, making sure every dish is served to the best of their ability. Clearly without these efforts on quality, the product served to you the customer is not up to scratch. You would rightly be dissatisfied and may never return. The same goes for practically all businesses. If you think your quality systems could use some work, ask us how we can help. www.getbsafer.com.