It’s World Quality Week and many are already raising awareness of quality issues through activities and campaigns. For those that aren’t, perhaps it’s difficult to know where to start? Why not start with quality reporting? Not only does this provide useful data, but it acts to raise quality awareness during day to day activities. Non-conformances (NCRs) shall of course be reported, but other issues which can potentially affect the quality of products and services should also be logged. These could be wrong documentation or materials being used, inadequate customer follow up, lack of implementation of previous experience / lessons learnt and so forth. Reporting such issues in a digital platform such as bSafer allows trends to be analysed and measures implemented to actively and intelligently reduce such quality issues, saving cost and schedule.
Contact us at www.getbsafer.com to learn more.